TERMS AND CONDITIONS FOR USAGE OF IotSong

Effective Date: 15-11-2024

These terms and conditions (“Terms”) outlines the use of the IotSong App (“App”), owned and operated by Rivol International LLC (“Rivol International”) and its associated services.

By using the App, you are agreeing to the provision of these Terms. Kindly review and understand these Terms carefully prior to the use of the App. By selecting “I Accept” on the registration page, you confirm your acceptance of these Terms and consent to the collection, use, and disclosure of your personal data as outlined herein. Continued use of the App indicates your acceptance of these Terms.

1. Eligibility

To use the IotSong App, you must meet the following eligibility requirements:

• You must be at least eighteen (18) years of age at the time of usage.
• You must have the legal capacity to enter into a binding agreement with IotSong.
• If you are using the App on behalf of a company, organization, or other legal entity, you confirm that you have the authority to act on its behalf.

IotSong reserves the right to deny access to any individual or entity that does not meet these eligibility criteria.

2. Account Registration

To use our IotSong, you must first create an account with Rivol International through the App. This registration process provides you with a unique user identity and enables us to trace any orders or queries related to your account. Access to certain features of the App may require you to complete the registration process, which includes:

• Account Information: You agree to provide accurate, complete, and up-to-date information during the account creation process. This includes essential information such as your name, email address, phone number. Providing false or misleading information may result in the suspension of your account.

• Account Security: You are responsible for keeping your login credentials confidential and for any activities that occur under your account. If you suspect any unauthorized access or notice suspicious activity, you must immediately notify Rivol International upon becoming aware of such activity to safeguard your account.

• Single Account Policy: Each user is allowed to maintain only one account. The creation of multiple accounts, especially for misuse or fraudulent purposes, is prohibited and may result in the suspension or termination of all related accounts. This includes, but is not limited to:

1. Account Sharing: Sharing account credentials or allowing multiple users on one account is prohibited and may lead to suspension or termination.

2. QR Code Misuse: QR codes are for individual use only. Sharing or manipulating QR codes to gain unauthorized access is prohibited and may result in account suspension.

3. Usage of the App

The App enables you to interact with IotSong located near you. By using the App, you agree to the following conditions:

• Permitted Use: The App is intended for personal, non-commercial use. You may use it to browse available products.

• Prohibited Activities: You must not use the App for any illegal, unethical, or fraudulent activities. This includes, but is not limited to, hacking, circumventing security features, manipulating transactions, or infringing on intellectual property rights. Any misuse of the App will result in immediate termination of your access and may involve legal consequences.

• Technical Requirements: The App requires the use of a compatible device, such as a smartphone with internet access, and it is essential to keep the App updated to the latest version for optimal performance. It is your responsibility to ensure that your device meets these technical specifications to use the App without issues.

4. Personal Data Protection Policy

Rivol International is committed to safeguarding your personal information and protecting your privacy.

• Type of Personal Information Collected by Rivol International

Rivol International collects personal data refers to any information directly and indirectly related to you that is provided or collected by Rivol International for specific purposes outlined in Section 4.5 of this Terms. This information may include:

1. Your full name as appears on your National Registration Identity Card (NRIC).
2. Contact details (e.g. phone number, email address).

• Sources of Personal Information

Your personal data is collected directly from you by Rivol International when you:

1. Complete the application or registration forms via the App.
2. Interact with us through the “Contact Us” section or other communication channels (e.g., social media, emails, or phone calls).

This includes information you submit during account setup, profile creation, feedback, support requests, or other communication tools with us.

By using the IotSong, you consent to the collection and use of your Personal Information as outlined above.

• Required Personal Information

All information requested on the relevant forms is mandatory unless otherwise indicated. Failure to provide the required data may prevent Rivol International from processing your requests or providing you with services and features within the App.

• Purposes for Collecting Your Personal Information

Rivol International may collect and process your personal data in compliance with legal requirements and to facilitate your commercial transactions. This includes, but is not limited to:

1. Communicating with you regarding IotSong services.
2. Processing payments for services and transactions.

• Conducting internal marketing analysis to better understand customer preferences and trends.

1. Contacting you about products, services, promotions, marketing materials, or other information that may interest you.

• Disclosure of Personal Information
  1. Disclosure Within Rivol International

Your personal data may be processed by authorized personnel within Rivol International or its outsourcing partners. Only essential information is shared with employees or partners who are contractually obligated to handle your data in accordance with their job roles and responsibilities.

1. Disclosure to Third Parties

Your personal information may be shared with third parties as required by law, under contractual obligations, or for the purposes mention in Section 4.4 of this Terms.

These third parties may include:

1. Service providers appointed by Rivol International to perform tasks on our behalf.
2. Law enforcement agencies.

• Relevant government bodies, regulatory authorities, and industry regulators.

1. In the event of a business transaction such as a sale, merger, acquisition, or reorganization, your personal data may be disclosed or transferred to the relevant parties involved in the transaction, including their advisors and representatives.

• Right to Access and Correct Personal Information

You have the right to access and correct your personal data held by Rivol International, subject to certain exceptions. Rivol International strives to maintain accurate and up-to-date records of your personal information. If there are changes to your data, you may contact us to update your data or directly via the App in the “Profile” section.

Rivol International ensures compliance with data protection regulations while delivering a secure and personalized experience to you.

• Data Collection and Privacy

Your privacy is a top priority for us. By using the App, you consent to the collection and use of your personal data in accordance with this policy. The key aspects of our data collection and privacy practices are as follows:

1. Location Data

With your consent, we may collect geolocation data to offer location-based services. This allows us to notify you about nearby product availability, promotions, and personalized offers based on your current location.

1. Data Security

We implement reasonable security measures to safeguard your personal data. However, no system can guarantee complete security, and you acknowledge that any data transmitted via the internet may be subject to interception or unauthorized access. By using the App, you accept these inherent risks.

5. Limitation of IotSong Services

While every effort is made to ensure the App services are available at all times, there may be instances when access is temporarily unavailable. This could occur due to necessary repairs, routine maintenance, or the introduction of new features and services. During these times, access to the App may be disrupted. We strive to keep any downtime to a minimum and will work diligently to restore full functionality as quickly as possible.

6. Intellectual Property

The App contains various forms of content, including information, data, software code, logos, graphics, text, and other materials (collectively referred to as “Content”). This Content is protected by copyrights, trademarks, and other intellectual property rights, which are owned either by us or by our authorized suppliers.

Modification, reproduction, copy, or distribution of any of the Content from the App for commercial purposes without obtaining prior written consent from us is prohibited. Any unauthorized use of the Content, or violation of the licenses or privacy policies, will be considered a breach of these Terms and may result in legal action.

7. Limitation of Liability
   • Exclusion of Liability for Damages

Rivol International and its affiliates shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from your use of the App. This includes, but not limited to, any loss of profits, loss of data, or business opportunities. The App is provided on an “as-is” and “as available” bases, with no guarantees from Rivol International regarding its availability, reliability, or performance. In any case where liability is established under these Terms, Rivol International’s total liability shall be limited to the amount you paid, if any, for the App or related services.

• Assumption of Risk for IotSong Services

By using IotSong services, you fully acknowledge and accept all associated risks. Rivol International shall not be liable for any direct, indirect, consequential, or punitive damages arising from your use of or access to IotSong services. Additionally, Rivol International shall not be responsible for any errors, omissions, or inaccuracies in the content of these services. This includes any damage or injury that may occur as a result of system errors, omissions, defects, delays in operation, or any other performance failures related to IotSong services.

8. Product Information
   • Colour Representation

Rivol International makes every effort to display the colours of products on the App services as accurately as possible. However, the colours you see on your screen or monitor may not perfectly match the actual colours of the products, as this depends on the specific display settings of your device. Therefore, we cannot guarantee that the colours shown on your monitor will exactly reflect the real colours of the product.

9. Warranties

The App is provided on an “as-is” basis, with no express or implied warranties. Rivol International does not guarantee that the App will be available without interruptions, or that it will meet your specific needs. All implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement, are expressly disclaimed. Any use of the App is at your own risk, and Rivol International is not liable for any errors, failures, or disruptions in the App’s functionality.

10. Termination

Rivol International reserves the right to suspend or terminate your account and access to the App at any time for any reason, including but not limited to violations of these Terms, misuses of the App, and/or involvement in illegal activities. Upon termination, your access to the App will be immediately revoked. Certain provisions, including those relating to data privacy, intellectual property, and liability, will survive the termination of your account.

11. Changes to Terms and App
    • Rivol International may update these Terms periodically. You are advised to review this page regularly for any updates. Notifications of changes will be made by posting the revised Terms on this page, and it will become effective immediately upon posting. Your constitute of the App following any updates constitutes your acceptance of the modified Terms.
    • Rivol International has the right to update the App from time to time and it is the responsibility of the customers to keep the App updated accordingly to ensure a seamless user experience.